Our integrity policy

We care about you and your privacy. Therefore, we make sure to take care of your personal information. Below we have gathered everything you need to know about why and how we use your information. If you have any questions, please contact us at info@duffy.nu

COLLECTION OF INFORMATION

Information from you is collected from the time you register on our website, make a purchase or fill in one of our forms. The information includes data such as your name, your e-mail address, your telephone number and / or credit card, and possibly also information about your purchase (s). We also automatically receive and store information from your computer and browser, including your IP address, software and hardware information and the requested page.

THIS IS HOW WE USE YOUR INFORMATION

Your information may be used to contact you by e-mail, text message or by telephone. It can also be used for the purpose of improving our website, in surveys or to send out offers.

THIRD PARTIES

Personally identifiable information is never provided to third parties without your consent. Exceptions to this are people who work in our company and other trusted persons who help us run our website (with the requirement that these parties agree to keep all information confidential). Your information might be transferred to the transport company deliveries. Should it be suspected as fraud, illegal activities etc. your data may be transferred to e.g. authorities - this if required by law.

INFORMATION PROTECTION

Only employees at Duffy's parent company Theorema Scandinavia AB who are to perform specific jobs (such as customer service or invoicing) will have access to your information. Computers and servers used to store your personally identifiable information are stored securely.

Information as name, addresses and telephone number is collected to handle deliveries, returns and/or complaints. This data is stored in specially protected and continuously monitored e-commerce systems and business systems located on servers within the EU that meet the requirements of the Data Protection Regulation (GDPR). When the information is no longer needed to fulfill our obligations to you, it will be deleted or anonymised in our system and backups.

Payment information that you provide to complete a purchase is never stored in our systems. This information is transferred directly to Klarna where it is processed in accordance with the Data Protection Regulation (GDPR).

COOKIES

By using the website, you accept that we use cookies.

A cookie is a small text file with information that is stored in your browser when you visit a website. We use cookies for you to get the right information and so that we can see our visitor statistics.